As Malaysia moves towards a more digital and transparent tax system, e-invoicing has become an essential tool for both consumers and businesses. With the Inland Revenue Board of Malaysia (IRBM or LHDN) leading this transformation, companies like CelcomDigi are stepping up to simplify and support this transition through fully compliant digital solutions. If you’re a CelcomDigi customer, retrieving your LHDN-compliant e-billing e-Invoice is now easier than ever.
An e-invoice is a digital tax-compliant invoice that includes all the required information mandated by the IRBM. This format ensures accuracy, traceability and easy integration with tax reporting systems. Whether you’re managing personal finances or business transactions, an e-invoice is a reliable proof of transaction that meets regulatory standards.
To align with IRBM requirements and enhance customer convenience, CelcomDigi began issuing LHDN-compliant e-invoices to all customers starting 1 July 2025. Every transaction you make directly with CelcomDigi is now automatically generated into a digital e-invoice. These e-invoices are securely stored and accessible through a dedicated CelcomDigi e-Invoice Portal. Each document includes a unique Transaction Identification Number (TIN) and complies with Malaysia’s latest digital tax standards.
Before retrieving your e-Invoice, it’s important to know how CelcomDigi issues them:
If you're on a postpaid plan or fibre plan, you will need to subscribe to e-Invoicing via the CelcomDigi e-Invoice Portal using your billing or service account number. Once subscribed, your LHDN-compliant e-Invoice will be emailed to you automatically each month — no need to request it manually.
Made a one-time transaction or on a prepaid plan? You will need to submit a request via the CelcomDigi e-Invoice Portal by the 3rd day of the following month after your purchase. Once submitted, your e-Invoice will be delivered to your registered email within 24 hours.
To receive or request your e-Invoice, you must first create an account on the CelcomDigi e-Invoice Portal. Here's how:
Step 1: Visit https://einvoice.celcomdigi.com
Step 2: Fill in your registration details:
Step 3: If you’re a postpaid or fibre customer, subscribe using your postpaid or service account number to start receiving monthly e-Invoices via email.
Step 4: Click ‘Register’.
Step 5: Check your email for a verification link to complete the registration.
Once you're registered, you can either let your e-Invoices come to you automatically (postpaid/fibre), or submit one-time requests (prepaid/devices) as needed.
Whether you're managing monthly bills or submitting documents for tax or claims, having access to your CelcomDigi e-Invoice puts you in charge. Stay ahead — register today and enjoy a seamless, paperless way to manage your transactions with CelcomDigi.
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