4 key tips on how to choose the right Umrah or Hajj package
Roaming
June 3, 2025
•
By
Farah M
Embarking on an Umrah or Hajj pilgrimage is a once-in-a-lifetime spiritual journey. With so many options available today, choosing the right travel package can feel overwhelming. Whether you’re looking for a cost-effective plan or a more comfortable and comprehensive arrangement, understanding the types of packages and what suits your needs is key to a fulfilling and stress-free ibadah.
Types of Umrah and Hajj packages available
Pilgrimage packages generally fall into a few main categories:
Group vs. private packages Group packages are usually more affordable and offer the camaraderie of fellow pilgrims. Private options, though pricier, allow for a personalised schedule and added privacy.
Economy, standard, and premium tiers These tiers differ mainly in hotel quality, proximity to the Haram, transportation, and overall comfort. Premium packages often include five-star accommodation and faster visa processing.
Short vs. long-stay packages Packages vary from 7 to 21 days, with longer durations allowing more flexibility and rest, particularly for the elderly.
Direct vs. transit flights Some packages include direct flights to Jeddah or Madinah, while more budget-friendly ones may involve longer transit times.
Seasonal offerings Packages during Ramadan or the peak Hajj season are typically more expensive but are also considered highly spiritually rewarding.
What’s typically included in each package
While inclusions vary, here are common components to look out for:
Return flights (usually via Saudia, Malaysia Airlines, or budget carriers)
Accommodation (rated by stars and proximity to Masjid al-Haram or Masjid an-Nabawi)
Meals (full board, half board, or none)
Ground transportation (airport transfers, transport between cities)
Religious guidance (mutawwif or ustaz leading rituals)
Visa processing and health documentation
Ziarah (excursions) to historical Islamic sites in Makkah and Madinah
Always review the full itinerary to avoid unexpected costs or missing essentials.
Factors to consider when choosing a package
When comparing offers, consider the following:
Your budget Don’t stretch beyond your means. Even budget packages can offer a meaningful experience if planned well.
Who you’re travelling with Families with children, the elderly, or women travelling solo may prefer group packages with added support and safety measures.
Your physical ability Hajj in particular involves extensive walking. Choose accommodations closer to the Haram if mobility is a concern.
Language and culture Some packages are tailored for specific communities or languages — such as Malay-speaking groups, which offer better communication and comfort.
Agency accreditation Always verify that the travel agent is registered with Malaysia’s Ministry of Tourism, Arts and Culture (MOTAC). Look out for the Tabung Haji-licensed Hajj operators during Hajj season.
Customer reviews and testimonials Reviews often highlight key things the brochure doesn’t — like punctuality, guide quality, and the accuracy of the advertised schedule.
Bonus tips for a safe and smooth pilgrimage
Book early to secure availability and better rates, especially for Hajj, which has limited quotas.
Request a full breakdown of costs — some operators may charge extra for items like zamzam water or additional ziarah trips.
Read the fine print for cancellation policies and visa responsibilities.
Get travel insurance that covers health, trip delays, and emergencies.
Stay digitally connected with an international SIM or roaming plan, so you can reach your loved ones and access online maps, guides, or religious resources.
Choosing the right Umrah or Hajj package can elevate your pilgrimage from a logistical burden to a peaceful, spiritually enriching experience. Take the time to compare your options, assess your needs, and don’t hesitate to ask questions before committing.
Recommended passes for Umrah and Hajj
And while you're preparing for the journey of a lifetime, remember — CelcomDigi’s roaming pass keep you connected every step of the way, so you can focus on your ibadah and let your loved ones follow your journey from afar.
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