How to trade in your old phone for an iPhone 16 in Malaysia

The iPhone 16 is here, and upgrading doesn’t have to come with a hefty price tag. In fact, you can make the switch even more affordable by simply trading in your old phone. In Malaysia, the process is simple, and you can unlock big savings while enjoying Apple's latest technology. Here’s a guide on how to trade in your old phone to get one from the brand-new iPhone 16 series.
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Step 1: Evaluate your old phone for trading in

Before you trade in your old phone for an iPhone 16, you will need to evaluate its condition to determine its trade-in value. Inspect the phone for visible damage such as cracks, dents, or scratches as devices with cracked screens, water damage, or major cosmetic issues may have reduced trade-in value. Ensure that your phone powers on without issue and that all features, including the camera, touchscreen, and buttons, are functioning correctly.  

Step 2: Back up your data

Transferring data from your old phone to your new one is an important process. If you're an Android user, you can either back up and restore your data using Google Drive or use the 'Move to iOS' app to transfer contacts, messages, photos, and more by downloading the app and following the on-screen prompts to transfer data directly to your new iPhone 16. If you’re an iPhone user, you can either back up and restore your data using iCloud or connect your iPhone 16 to a computer to back up and restore data directly.  

Once your data is backed up, erase your personal information from the phone by performing a factory reset. This step is essential for safeguarding your privacy, ensuring that none of your personal data remains accessible when the phone is passed on to its next owner.

Step 3: Trade in your old phone  

With your old phone prepped for trade-in, you're just a few steps away from upgrading to a new device. In Malaysia, you can trade in your old phone through a variety of channels including official retailers like the Apple Store or authorised resellers such as Switch. CelcomDigi offers a convenient process for you to get started, whether you prefer to handle the trade-in online or in-store. Here's how you can trade in your old phone with CelcomDigi:

Prepare your phone: Ensure you have backed up all your data, performed a factory reset, and removed any accessories such as cases, SIM cards, or memory cards to get your device ready for trade-in.

Choose your trade-in method: You can complete the trade-in either online or in-store. For online trade-ins, simply follow the step-by-step instructions on the CelcomDigi website. If you prefer to trade in-store, visit the nearest CelcomDigi Store, Celcom bluecube, or Digi Store and speak to our staff for assistance.

If your old phone is not eligible for a trade-in, you still have options. You can sell it through online marketplaces such as Carousell or Facebook Marketplace. Or you can recycle it at through the organisations and stores in Malaysia offer electronic waste recycling programmes to help reduce electronic waste and supports environmental sustainability.

With a streamlined trade-in process, upgrading to the iPhone 16 has never been easier. Trading in your old phone not only saves you money but also lets you experience Apple’s latest innovation sooner. Whether you opt to trade it in, sell it, or recycle it, you can ensure that your old device is disposed of responsibly as you get ready for the ultimate iPhone experience with the brand-new iPhone 16 series.