Roaming tips for Malaysians traveling abroad

Traveling abroad? Staying connected should be easy and affordable, even when you're traveling abroad. Roaming is a solution that provides reliable coverage, allowing you to use your mobile phone seamlessly overseas, so you can stay in touch without the hassle of switching SIM cards or hunting for Wi-Fi. This guide covers what you need to know about international roaming — from how it works to essential tips and best practices for Malaysians — so you can stay connected effortlessly on your next travel.

How do roaming charges work?

When you travel abroad, your mobile phone will connect to a foreign network to make calls, send messages, or use data. This process is known as roaming, and your local service provider charges for it.  For instance, 1GB of data in Malaysia may cost RM30 but could exceed RM200 overseas. Before you activate roaming, it’s important to know how charges apply. Here’s what you need to consider:

• Data roaming: Charged based on the amount of data used. Rates vary by country and telco provider. ‍
• Calls and SMS: Incoming and outgoing calls, as well as text messages, are billed at international rates. ‍
• Roaming passes: Telcos offer roaming passes that provide discounted rates or unlimited access in select countries.
• Background data: Apps running in the background may consume data unknowingly, leading to unexpected charges.
• Pay-per-use (PPU) rates: If you don’t activate a roaming plan, your telco may charge you at standard PPU rates, which are usually higher.

Roaming tips for Malaysians traveling abroad

1) Activate a roaming pass

Choose a roaming pass that suits your destination and travel needs. Most telcos offer different plans that can be activated via mobile apps, USSD codes, or customer service. Once roaming is enabled, monitor your data, call, and SMS usage through your telco’s app to track spending. Some providers also offer usage alerts for better control.

2) Manage background data

Prevent unexpected charges by disabling auto-sync, background app refresh, and automatic updates for apps and cloud backups. These settings help minimise data usage while roaming.

3) Use Wi-Fi whenever possible

To reduce mobile data consumption, connect to secure Wi-Fi networks at hotels, cafés, and airports. When making calls, use messaging apps like WhatsApp, Telegram, or iMessage instead of standard international calls.

4) Turn off data roaming when not in use

If you don’t need constant connectivity, disable data roaming in your phone’s settings to avoid accidental data charges. Turn it back on only when necessary.

5) Save important contact numbers

Before traveling, save your telco provider’s customer support number in case you need assistance with roaming. It’s also helpful to research emergency numbers for the country you’re visiting.

Check out more helpful tips and tricks on managing roaming while traveling here.

Stay connected without worry

Roaming allows you to stay connected while traveling, but managing it wisely is key to avoiding unnecessary costs. By choosing the right roaming pass, controlling data usage, and leveraging Wi-Fi, you can enjoy seamless connectivity without surprises on your bill. Whether you’re on a short trip or an extended stay, planning ahead ensures a stress-free roaming experience.

With CelcomDigi's roaming passes designed with you in mind, staying connected while traveling has never been easier. Whether you're exploring new destinations or catching up with loved ones, enjoy hassle-free, unlimited roaming to keep you in touch every step of the way.