Smartphones are essential, but repairs can be costly and replacements can set you back financially. Whether it’s a cracked screen, accidental water damage, or faulty hardware, the unexpected can strike at any time. Without a plan in place, you might find yourself dealing with both stress and expense. This is where a PhoneCARE subscription comes in, offering you peace of mind and financial protection for these scenarios.
A PhoneCARE subscription is a service plan that protects your smartphone against certain types of damage or malfunction. Instead of paying out-of-pocket for sudden repairs or replacements, you pay a fixed monthly fee for coverage. This ensures you’re supported when your device needs servicing.
PhoneCARE is available to CelcomDigi Postpaid customers who purchase a new device with a plan, or register a recently purchased device (within 30 days) in working condition. CelcomDigi PhoneCARE offers two main services to keep you protected:
Swap your enrolled device for a like-for-like model — up to two times a year. When you make a swap request, you'll need to return your current device in exchange for the replacement. If you prefer to keep your existing device, you also have the option to refurbish or refresh it instead.
If you have lost your phone or it's no longer with you, you’re still covered. You can request a like-for-like replacement with the same or a similar model — also up to two times a year.
Explore the full CelcomDigi PhoneCARE FAQ here.
If you're considering whether PhoneCARE is a worthwhile investment, here are a few key points to help you decide. Think about the potential costs of repairing or replacing your device in the event of damage, loss, or theft — and compare that to just a few ringgit a month for comprehensive protection. With PhoneCARE, you're not just safeguarding your phone, you're also getting:
Protecting your device is simple and quick. Just follow these easy steps to get started:
Step 1: Sign up for any device plan with Easy360 or Pakej MegaJimat.
Step 2: Enrol in PhoneCARE at any CelcomDigi Store within 30 days of your device purchase.
Step 3: Enjoy hassle-free device swap or replacement anytime by requesting it online here.
From work to leisure, an operational phone is essential for staying connected. Signing up for a PhoneCARE subscription ensures you're always prepared, offering affordable protection so you can keep moving forward without the worry of unexpected setbacks.
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