How to trade in your old phone for a new phone in Malaysia?

Trading in your old phone for a new one is a great way to upgrade your device while saving money. In Malaysia, the process has been made easier with the services offered by various telecommunications companies. This article will guide you through the process of trading in your old phone, transferring your data to your new phone, and joining a new network without changing your current phone number.
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Step 1: Evaluate your old phone

Before you trade in your old phone, it's essential to evaluate its condition and determine its trade-in value. Most trade-in programmes offer higher values for phones that are in good working condition with minimal physical damage. Here are a few steps to follow:

1. Check the phone’s condition: Look for any visible damage such as cracks, dents, or scratches. Ensure that the phone powers on and that all features, such as the camera and buttons, are functioning correctly.

2. Erase personal data: Back up your data and perform a factory reset to erase all personal information. This step is crucial for protecting your privacy.
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Step 2: Back up your data

Transferring data from your old phone to your new phone is a critical step. Whether you are using an Android or iOS device, there are specific methods to ensure that all your data is safely transferred.

For Android users

1. Google account backup: Ensure that your Google account is set to back up your data. Go to Settings > System > Backup, and turn on "Back up to Google Drive".

2. Manual backup: For additional security, manually back up photos, videos, and other important files to Google Drive or another cloud service.

3. Transfer data: When setting up your new phone, sign in with your Google account. The phone will prompt you to restore your data from the backup.

For iOS users

1. iCloud backup: Go to Settings > [Your Name] > iCloud > iCloud Backup, and turn on iCloud Backup. Tap "Back Up Now" to ensure your latest data is saved.

2. iTunes backup: Connect your iPhone to a computer and open iTunes. Select your device, and click "Back Up Now".

3. Transfer data: When setting up your new iPhone, choose to restore from iCloud Backup or iTunes Backup. Sign in with your Apple ID to complete the process.
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Step 3: Choose your new phone

Once your data is backed up, it's time to choose your new phone. Consider factors such as your budget, preferred brand, and specific features that you need. Research different models and read reviews to make an informed decision. Popular brands in Malaysia include Samsung, Apple, Huawei, and Xiaomi. Don't miss your chance to explore the new Google Pixel 9 phones, now available with CelcomDigi!
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Step 4: Trade in your old phone

After selecting your new phone, you can proceed with the trade-in process. Here’s how you can trade in your old phone:

1. Visit a trade-in page: Go to the website of your preferred telecom provider and navigate to the trade-in section.

2. Check your phone’s eligibility: Enter your phone’s details to check if it qualifies for the trade-in programme.

3. Get an estimate: The website will provide an estimated trade-in value based on your phone’s condition.

4. Trade in at a store: Visit a store with your old phone. The staff will inspect your phone and confirm the trade-in value. You can then use this value towards purchasing your new phone.
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Step 5: Transfer data to your new phone

Now that you have your new phone, it's time to transfer your data. Follow the steps mentioned earlier for Android or iOS devices to restore your data from the backup. Ensure that all your important files, contacts, and apps are successfully transferred to your new phone. In addition, check out this article to find out how to transfer your WhatsApp data here.
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Step 6: Set up your new phone

Once your data is transferred, you can start setting up your new phone. This includes:

1. Installing apps: Download and install all the necessary apps from the Google Play Store or Apple App Store.

2. Customising settings: Adjust your phone’s settings to your preference, including display, notifications, and privacy settings.

3. Syncing accounts: Ensure that all your email accounts, social media accounts, and other important accounts are synced to your new phone.
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Step 7: Dispose of your old phone responsibly

If your old phone is not eligible for trade-in, consider recycling it responsibly. Many organisations and stores in Malaysia offer electronic waste recycling programmes. This helps reduce electronic waste and supports environmental sustainability.
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Join CelcomDigi without changing your number

One of the advantages of trading in your old phone with CelcomDigi is that you can seamlessly join the network without changing your current phone number. Here’s how you can do it:

1. Visit a CelcomDigi store: Go to the nearest CelcomDigi store with your new phone and the necessary identification documents. To discover the best device plan for your needs, you can find out more here.

2. Request for number portability: Inform the staff that you want to join CelcomDigi and keep your current phone number. They will guide you through the number portability process.

3. Activate your new SIM card: Once the number portability process is complete, you will receive a new CelcomDigi SIM card. Insert it into your new phone and follow the activation instructions.

By joining CelcomDigi, you can enjoy various benefits such as competitive data plans, excellent network coverage, and exclusive promotions. For more information about the CelcomDigi trade-in programme and other services, visit our trade-in webpage.

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Trading in your old phone for a new one in Malaysia is a straightforward process that can save you money and help you upgrade to the latest technology. By following the steps outlined in this guide, you can ensure a smooth transition to your new phone. Don’t forget to back up your data, choose a suitable new phone, and take advantage of the trade-in programmes offered by companies. Moreover, with CelcomDigi’s number portability service, you can join their network without the hassle of changing your current phone number. Enjoy your new phone and the enhanced connectivity with CelcomDigi!