How to download your CelcomDigi e-Invoice (step-by-step guide)

Telco
March 24, 2026
  •  
By 
Noor Farah Izyan Binti Mustafa Kamal

Malaysia’s transition to digital tax reporting means more businesses and individuals now need e-Invoices for tax submissions, claims, or record-keeping.

If you’re a CelcomDigi customer, your transactions are automatically generated as LHDN-compliant e-Invoices that can be accessed through the CelcomDigi e-Invoice Portal.

In this guide, we’ll show you how to request, view and download your CelcomDigi e-Invoice step by step, whether you’re using postpaid, fibre, prepaid or making a one-time purchase.

What is a CelcomDigi e-Invoice?

A CelcomDigi e-Invoice is a digital invoice generated for transactions made directly with CelcomDigi. Each invoice includes a unique transaction identification number and complies with Malaysia’s digital tax requirements.

You may need it for:

  • Tax filing with LHDN
  • Company expense claims
  • Personal financial records
  • Proof of purchase

All e-Invoices are accessible through the CelcomDigi e-Invoice Portal.

Who receives a CelcomDigi e-Invoice?

Your process depends on the type of transaction.

Postpaid and fibre customers

If you subscribe to e-Invoicing via the portal using your billing account number, your monthly e-Invoice will be automatically emailed to you.

Prepaid, device purchases, or one-time transactions

For prepaid users or one-time purchases:

  • Submit a request through the portal
  • Do it by the 3rd day of the following month
  • Your e-Invoice will arrive within 24 hours after the request.

How to view and download your CelcomDigi e-Invoice

Follow these simple steps.

Step 1: Visit the CelcomDigi e-Invoice Portal

Go to the official portal and create an account if you are a first-time user.

Step 2: Register your account

Fill in the required details:

  • Identification number (NRIC / BRN)
  • Full name
  • Tax Identification Number (TIN) (from MyTax Portal)
  • SST number (for businesses only)

Step 3: Subscribe to e-Invoicing

Postpaid or fibre users must subscribe using their service or billing account number.

Step 4: Verify your account

Check your email and click the verification link.

Step 5: Download your e-Invoice

Once logged in, you can:

  • View your invoices
  • Request new ones
  • Download them for your records

Visit the CelcomDigi e-Invoice Portal

Log in to view, request, or download your e-Invoice for transactions made directly with CelcomDigi!
Learn more

Downloading your CelcomDigi e-Invoice is quick once your account is set up on the portal. Whether you’re managing monthly postpaid bills or retrieving invoices for one-time purchases, the process ensures you always have secure access to your digital records.

For an even smoother experience managing your mobile lines, bills and rewards, you can also explore the CelcomDigi app, which lets you handle many of your telco services in one place

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