You’ve finally decided to upgrade your phone — maybe you've saved up for the latest iPhone or snagged a great deal on a new Samsung Galaxy.

But then, it hits you: what about all those precious WhatsApp chats? From family group messages to work updates and old photos from that Langkawi trip, your WhatsApp history holds a digital scrapbook of your life. Fortunately, moving your data doesn’t have to be a tech nightmare. Here’s how to do it smoothly.

Preparing for the transfer

‍Imagine this: your new phone is out of the box, it’s charging, and you're excited to set it up. But before you dive in, here’s what you need to prepare:

• Make sure both your old and new phones are fully charged
• Connect both devices to strong and stable WiFi, as strong as CelcomDigi Home WiFi
• Ensure WhatsApp is updated to the latest version
• Keep the same phone number ready on both devices
• Back up your WhatsApp chats — Google Drive for Android or iCloud for iPhone

Transferring data from Android to iPhone

‍Let’s say you’re moving from your trusty Android to a shiny new iPhone. Here’s how to bring your WhatsApp memories along:

1. Download the 'Move to iOS' app from the Google Play Store.
2. Start your new iPhone setup. When you reach the Apps & Data screen, choose 'Move Data from Android'.
3. On your Android, open 'Move to iOS' and enter the code shown on your iPhone.
4. Select WhatsApp (and anything else you want to transfer) when prompted.
5. After the transfer completes, install WhatsApp on your iPhone and sign in. Your chats will be waiting.

Transferring from iPhone to Android

‍Now, maybe you're switching from iPhone to Android — perhaps to explore features on the latest Samsung. Here’s how to keep your WhatsApp history:

Using Samsung Smart Switch:

• Connect your iPhone to your new Samsung using a cable.
• During setup, you’ll be prompted to select what you want to transfer. Tap on WhatsApp.
• Follow the instructions, and in a few steps, your messages will move with you.

Using USB-C to Lightning Cable:

• Connect your iPhone to your new Android using a USB-C to Lightning cable. You will be prompted 'Copy apps and data'.
• Tap 'Trust' on your iPhone to start transferring data.
• Scan the QR code shown on your Android device using your iPhone.
• Tap ‘Move Chats to Android’ and Tap ‘Start’ on your iPhone WhatsApp screen.

Using third-party tools:

‍Sometimes, you might need extra help, especially with non-Samsung Android phones (Android 12 and above). Apps like Mutsapper and WazzapMigrator can do the trick:

• These tools typically use a computer to bridge the transfer.
• They provide more flexibility but may come with a price.
• Always make sure you download from trusted sources to keep your data secure.

Tips and troubleshooting

• Using the same phone number on both devices is a must.
• Keep WhatsApp updated.
• If you hit a glitch, restarting both devices can help.
• For extra support, visit WhatsApp’s official help page.

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Whether you are team Android or iPhone, the process of moving your WhatsApp chats is easier than ever. No more panic about lost messages or disappearing photos. If you're thinking of switching or upgrading your phone, browse our incredible CelcomDigi Easy360 device bundles here. Meanwhile, you can also check out the following device pages: 

• ‍iPhone
• Google‍
• Samsung