How to reload your CelcomDigi prepaid number?

Prepaid
August 5, 2025
  •  
By 
Ashwinee Rvan

So, you’re running low on credit and need to top up your CelcomDigi prepaid number? No stress — reloading is super easy, and there’s a reload method for everyone, whether you’re team app, team voucher, or team “please reload for me”. Let’s break it down so you can stay connected without skipping a beat.

1. Reload like a pro using the Celcom Life or MyDigi app

If your phone is practically glued to your hand (no judgement), reloading via the app is the way to go. Both Celcom Life and MyDigi lets you top up in just a few taps.

On Celcom Life:

  • Open the app and tap on Reload
  • Select Myself (unless you’re helping a friend)
  • Choose your reload amount
  • Pick a payment method
  • Tap Confirm — and boom, you’re good to go!

On MyDigi:

  • Launch the app and tap Reload
  • Select Online
  • Enter your reload amount and email (for your receipt)
  • Tap Pay Now and you’re done!

Hot tip: Both apps let you reload for others too, so you can be the MVP of your family WhatsApp group.

2. Reload through the CelcomDigi website

Prefer a bigger screen? Reload through the CelcomDigi website:

  • Click Reload Prepaid
  • Enter your mobile number
  • Choose your reload amount
  • Pay using your preferred method

Clean, simple, and perfect if your phone’s on 2% but your laptop’s still hanging in there.

3. Got a prepaid reload card? Here’s how to use it

Yes, the classic reload PIN still works — and it’s perfect for those days when Wi-Fi is down and mobile data is at zero.

Option A: Use the app

  • Open Celcom Life or MyDigi
  • Tap Reload via PIN
  • Key in the 15-digit number carefully
  • Tap Reload — done!

Option B: Dial it in manually

  • Dial *122*<your15-digit PIN># and press Call
  • If you’re using a Digi PIN, try *123*<PIN># (valid until further notice)

Perfect for OG prepaid users or anyone without internet access.

4. Online banking — quick and easy reloads

Already have Maybank, CIMB, or another bank app on your phone? Reloading is super straightforward:

  • Log in to your banking app
  • Look for Reload or Prepaid Top Up
  • Key in your CelcomDigi number and the amount
  • Approve the payment — done!

Banking apps are especially handy if you want to set auto-reloads or keep track of your expenses.

5. Reload via e-wallets or shopping apps

Shopping for 6.6 deals or paying for boba with GrabPay? You can reload your prepaid line right there too.

Reload-friendly platforms include:

  • Grab
  • Shopee
  • Lazada
  • Boost
  • Touch ’n Go eWallet
  • Z City

Just search for “CelcomDigi reload”, enter your number, select the amount, and pay. Easy, fast — and you might even earn some cashback!

6. Prefer a human touch? Reload at kiosks or stores

If you’d rather do things in person or want a printed receipt, head to any CelcomDigi stores or kiosk near you.

Just tell the staff your number and how much you want to reload — or use a self-service kiosk if you’re in a rush. Great for when you're out shopping and suddenly realise you need more data to scroll TikTok on the LRT ride home.

Which reload method suits you best?

Top up done? Time to StreamMORE

CelcomDigi StreamMORE — the ultimate prepaid add-on for all your binge sessions, from as low as RM9.90/month!
Learn more

Share this article

Subscribe to our newsletter

By submitting this subscription request, I consent to altHR sending me marketing communication via email. I may opt out at any time. View CelcomDigi's Privacy Policy.

Share this article