Telco

How to find the nearest Celcom bluecube and Digi Stores in Malaysia

May 30, 2024
  •  
By 
Natasha Chang

One of the easiest ways to find the nearest Celcom bluecube and Digi stores in Malaysia is through CelcomDigi's official website. This allows you to search for the nearest store based on your location. To use this feature, simply go to the CelcomDigi website, click on the “Get Help” tab, and select "Find a store”.

Then, enter your address or postcode and there will be a list of the nearest stores and their operating hours. This convenient tool helps you avoid unnecessary travel and ensures that you find a store that can cater to your specific needs.

Nearby Celcom bluecube and Digi Stores

1. Store locator

If you want to look for the nearest Digi or Celcom store, you can do so by following these steps:

  • Go to the CelcomDigi store locator page
  • Click on "Find a store"  
  • Enter your address or postcode in the search bar
  • Select whether you are looking for a Digi Store or Celcom bluecube (or other store category).
  • View the list of the nearest stores and their operating hours

2. Google Maps

Another way to find the nearest Celcom bluecube and Digi Stores is by using Google Maps. Simply open the Google Maps app on your phone and type "Celcom" or "Digi" in the search bar. The app will then display a map with pins indicating the locations of the nearest stores.

You can click on the pins to view the store's address, operating hours, and contact information. Google Maps can also provide you with real-time traffic updates and the fastest route to the store, making your trip more efficient.

Plan your visit (and what to do once you're there)

Now that you know how to find the nearest Celcom bluecube and Digi Stores in Malaysia, it's essential to make the most out of your visit. Here are a few tips to help you have a successful trip to the store:

1. Make a list

Before heading to the store, it's best to plan ahead and know exactly what you need. This can save you time and ensure that you don't forget anything important. Make a list of the items you want to purchase or the questions you need to ask, and refer to it during your visit.

For example, if you're looking for a new device, research the specifications and features beforehand so that you can make an informed decision on the spot.

2. Check the store's operating hours

It's crucial to check the store's operating hours before making a trip, especially if you're going during the weekend or after work. This can save you from disappointment and ensure that you don't waste a trip to a closed store.

Some stores may have different operating hours on public holidays or during special events, so it's always best to verify before you go.

3. Bring your identification card

If you're purchasing a new mobile plan or device, you will need to provide identification. Make sure to bring your ID or passport with you to the store to avoid any delays or complications. This is especially important for postpaid plan registrations or when claiming warranties and repairs for your mobile devices.

4. Ask questions

Don't be afraid to ask questions while at the store. The staff members are there to assist you and provide you with the information you need. Whether it's about a specific plan, device, or promotion, feel free to clarify any doubts you may have. Staff members can often provide insights and recommendations based on your usage patterns and preferences.  

5. Compare prices

If you're considering switching to a new telco, take the opportunity to compare prices and plans while at the store. You can also ask for advice from the staff members on which plan would best suit your needs and budget. It's a good idea to come prepared with knowledge of competitors' offerings so you can discuss how CelcomDigi might match or exceed those plans.  

6. Take advantage of promotions

Some stores may have exclusive promotions or discounts that are only available in-store. Make sure to ask the staff about any ongoing promotions and take advantage of them if they fit your needs. Promotions may include discounts on devices, additional data, or special bundles that can provide significant savings.

Celcom bluecube vs Digi Stores vs others

There are several types of stores/service centres for CelcomDigi customers in Malaysia, going beyond Digi Stores and Celcom bluecube. Here's a quick breakdown to help you figure out which store you should look for:

Digi Store

  • Flagship Retail Outlet: Main retail outlet for Digi products and services
  • Comprehensive Services: Includes bill payments, SIM card replacements, and device purchases

Digi Store Express

  • Smaller Format: A more compact version of the Digi Store
  • Basic Services: Offers essential services such as change of postpaid plans, SIM card replacements, and basic customer service  

Digi Store Express Lite

  • Even Smaller Format: A more streamlined version of Digi Store Express
  • Essential Services Only: Focuses on the most basic services such as prepaid reloads and SIM replacements

Celcom bluecube

  • Premium Retail Outlet: The premium retail outlet for Celcom products and services
  • Full-Service Offering: Provides a comprehensive range of services including bill payments, new line registrations, device purchases, and customer support

Celcom Dealer

  • Authorised Third-Party: Third-party authorised retailers
  • Limited Services: Primarily handle sales of prepaid and postpaid plans as well as bill payments

24 Hours Self-service Kiosk

  • Round-the-Clock Service: Accessible 24/7 for customer convenience
  • Automated Services: Provides various self-service options like bill payments, SIM card replacements, and prepaid reloads without the need for staff assistance

Self-service Kiosk

  • Automated Convenience: Similar to the 24-hour kiosk but may have more limited hours
  • Basic Transactions: Enables bill payments and SIM replacements through self-service

In conclusion, finding the nearest Celcom and Digi stores in Malaysia is quick and easy with the help of their store locator feature or Google Maps. Make sure to plan ahead, check operating hours, bring your identification, and ask questions while at the store.

With these tips in mind, you can have a successful visit to the store and make the most out of your experience. Remember, if you need any assistance, don't hesitate to contact CelcomDigi's customer service teams. Whether you're new to Malaysia or a long-term resident, staying connected with a reliable mobile provider is crucial, and visiting their stores can greatly enhance your service experience.

Need more information? Head to the official CelcomDigi website for morre information.

Find the nearest Celcom bluecube and Digi Stores

Including Celcom Dealers, Digi Store Express, Digi Store Express Lite, Self-service Kiosks, and more.
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