Fibre

Is CelcomDigi Fibre worth it for Malaysians?

July 4, 2024
  •  
By 
Ashwinee Rvan

In the rapidly evolving digital age, a reliable and high-speed Internet connection has become an essential utility for homes worldwide. Malaysia, with its fast-developing digital economy and increasing number of connected devices per household, is no exception.

As Malaysians demand faster and more dependable Internet services, fibre optic technology has emerged as the gold standard. In the bustling Malaysian market, customers are often faced with a plethora of home fibre options, which can make the decision-making process quite daunting.

Today, let's take a look at CelcomDigi Fibre, and find out if it's worth it for Malaysians.

Should you choose CelcomDigi Fibre?

Let's take a closer look at why CelcomDigi Fibre might the best overall choice for Malaysians.

1. Extensive network — including rural areas

Over the past few years, CelcomDigi has invested heavily in expanding its fibre network, covering most of Malaysia. This expansive reach allows CelcomDigi to provide stable and high-speed Internet to a large number of households.

With a wide coverage area, CelcomDigi Fibre is particularly an excellent choice for those living in rural areas or smaller towns, where Internet speeds may be slower due to limited infrastructure.

The robust infrastructure of CelcomDigi's fibre network ensures that customers experience minimal downtime and consistent performance while its commitment to infrastructure development means that subscribers can expect ongoing improvements and even faster speeds in the future.

2. Fast Internet speed and bandwidth

CelcomDigi Fibre offers some of the fastest Internet speeds in Malaysia, with packages ranging from 100Mbps to 1Gbps. This ensures that every online activity is smooth and efficient, from streaming your favourite shows in HD to downloading large files in seconds.

Enjoy lag-free online gaming with stable and responsive connections that give you the edge in competitive play. Whether you're a heavy Internet user or just looking for a reliable connection, CelcomDigi Fibre has a package to suit your needs.

With CelcomDigi Fibre, you can also enjoy significantly reduced buffering and long load times. This is because thehigh bandwidth available means that multiple devices can be connected simultaneously without impacting the overall speed and performance.

If you're in a household with many users or smart home devices, everyone stays connected with excellent speed.

3. Affordable pricing

One of the best things about CelcomDigi Fibre is its affordable pricing. With packages starting from as low as RM89 per month, CelcomDigi Fibre offers some of the most competitive prices in the market.

Plus, with no hidden fees or additional charges, you can enjoy high-speed Internet without breaking the bank. This makes it an accessible option for a wide range of customers, from students to families, looking for reliable Internet services.

CelcomDigi also offers various promotional deals and bundled packages across entertainment, gaming, smart home devices and more that can provide even greater value for money. Subscribers can choose from different plans that cater to their specific usage patterns, ensuring they only pay for what they need.

For example, pairing your CelcomDigi Fibre with a CelcomDigi Postpaid 5G plan also gives customers extra rebates up to RM1000.  

4. An all-in-one solution

The newly launched CelcomDigi ONE Ultra and CelcomDigi ONE Pro plans offer an exceptional choice for CelcomDigi Fibre customers. These plans are designed to cater to the varying needs of users thus making it an All-in-one solution.

Here's a quick breakdown.

  • CelcomDigi ONE Ultra is the ultimate all-inclusive plan that promises to meet all your connectivity needs. The plan comes with a 300Mbps Fibre connection, a WiFi 6 Router and FREE installation ensuring ultra-fast Internet at home, perfect for streaming, gaming, and other high-bandwidth activities.
  • It also includes 3 Postpaid lines with unlimited 5G/4G Internet and hotspot usage, allowing for seamless online experiences without worrying about data caps. The plan also offers significant savings on family lines and gadget SIMs, as well as roaming passes, making it an excellent option for families and frequent travelers.
  • Subscribers can also enjoy the latest 5G devices from as low as RM1 per month with Easy360, along with a premium subscription to Disney+ Hotstar, providing access to a vast library of entertainment content.
  • On the other hand, CelcomDigi ONE Pro offers similar benefits with a focus on providing the best entertainment experience. It includes a 300Mbps fibre connection, a WiFi 6 Router, FREE installation, and 1 Postpaid line with unlimited 5G/4G Internet and hotspot usage, making it ideal for users who prioritise communication and high-speed internet.
  • Like the Ultra plan, it offers the latest 5G devices at competitive prices and includes roaming pass discounts. The CelcomDigi ONE Pro plan is a great option for those who want a balance of performance and value.  

5. Excellent customer service

CelcomDigi is known for its exceptional customer service, and this extends to its Fibre Internet plans as well. With a dedicated customer support team available 24/7, you can be rest assured that any issues or concerns will be promptly addressed. Whether you have a question about your bill, need assistance with setup, or are experiencing technical difficulties, CelcomDigi's team is ready to help.

Additionally, CelcomDigi also offers a self-service portal, allowing you to manage your account and troubleshoot any technical issues easily. This convenient online access means you can handle many aspects of your service without the need for a phone call, saving you time and providing more control over your Internet experience.  

How to get started with CelcomDigi Fibre?

Step 1: Choose your CelcomDigi fibre plan or package of choice through the website here. CelcomDigi offers a variety of packages, each with its own Internet speed and monthly price. You can also choose to add-on services such as a home phone line or additional TV channels.

Consider your Internet usage habits and select a plan that matches your lifestyle, whether it's for casual browsing or heavy streaming and gaming.

Step 2: Register your interest by filling up the registration form here and someone from the team will contact you to assist on your Fibre application.

Step 3: Schedule your appointment and confirm your installation details.

Step 4: Sit back, relax, and let our friendly technicians handle the installation. If you have ordered home devices, they will be delivered separately at your convenience. While waiting, explore CelcomDigi’s Pre –Installation Guide for everything you need to know.

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